Open in ChatGPT

Set Up Offline Payment (Bank Transfer)

Offline Payment allows customers to transfer payment manually and upload a payment receipt during checkout.

This method is suitable for merchants who prefer direct bank transfer instead of using a payment gateway.

📍 Where to Configure

Go to:

Profile → Setting → Payment Methods

🛠 How to Enable Offline Payment

Step 1 : Go to Profile → Setting → Payment Methods

Step 2: Enable Offline Payment / Bank Transfer

Step 3 : Click Save

Important:

Enter your bank details clearly:

• Account Number
• Account Name
• Bank Name

🧾 How Offline Payment Works

1. Customer selects Offline Payment at checkout
2. Customer transfers payment manually
3. Customer uploads payment receipt (photo / PDF)
4. The payment appears in the Payments menu
5. Merchant verifies payment in bank statement
6. Merchant reconciles and toggles item status to Paid

⚠ Important Reminder

Uploading a receipt does NOT mean payment is confirmed.

Merchants must:

✔ Verify the payment amount in bank statement
✔ Ensure amount matches outstanding balance
✔ Reconcile payment in the system
✔ Toggle item status to Paid

When to Use Offline Payment

Suitable for merchants who:

• Prefer direct bank transfer
• Do not use payment gateway
• Handle payment verification manually