Promotions & Customer Retention Overview

Last modified: February 13, 2026
Estimated reading time: < 1 min
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The Promotions & Customer Retention module helps you increase sales and encourage repeat purchases using structured tools inside Boxify.

Instead of relying on broadcast messaging, these tools focus on:

✔ Increasing conversion rate
✔ Encouraging repeat purchases
✔ Rewarding loyal customers
✔ Creating urgency for limited products
✔ Improving customer lifetime value

Each tool supports a different growth strategy.

Promotions

Use promotions to stimulate immediate purchases.

• Create vouchers
• Highlight offers with prefix tags
• Run lucky draws to increase interaction

Loyalty & Rewards

Encourage customers to return and spend more.

• Offer store credit
• Set up VIP tiers
• Reward loyal customers with benefits

Customer Re-Engagement

Bring customers back when products are available.

• Use waitlists
• Notify interested buyers
• Create demand before stock arrival

Choose the tool that matches your campaign objective.

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