When transitioning your customers from traditional comment-based purchasing to the Boxify FB Live System, it’s essential to provide clear guidance to ensure a smooth experience.
Host an Introductory Live Session
Purpose: Introduce the Boxify ordering process.
Content:
- Explain how to place orders using keywords.
- Demonstrate the shopping cart submission process.
- Address common questions and concerns.
Provide Visual Instructions
Before Going Live:
- Post a step-by-step guide with images on your page.
- Include examples of keyword usage and order submission.
Teach Keyword Usage
During Live Sales:
- Clearly state the keywords associated with each product.
- Remind customers to comment with the correct keyword and quantity (e.g.,
A1+2).
Guide Through Shopping Cart Submission
After Commenting:
- Explain that customers will receive a message with their shopping cart.
- Instruct them on how to review their order, provide shipping details, and complete the payment.
By proactively educating your customers, you enhance their shopping experience and streamline your sales process.