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Control Who Can Purchase Specific Products
The VIP Tier Feature allows merchants to control who can buy certain products.
Only customers with a high enough VIP Tier can place an order for restricted items.
This is not a discount system.
It is an access control mechanism.
What Is the VIP Tier Feature?
Each product or keyword can be assigned a required VIP Tier level.
Only customers whose VIP Tier is equal to or higher than the required level can purchase the item.
Example
If a product requires VIP Tier 10:
- Customers with VIP Tier 10 or above → ✅ Can purchase
- Customers with VIP Tier 9 or below → ❌ Cannot purchase
If another product requires VIP Tier 20:
- Customers with VIP Tier 19 or below → ❌ Restricted
- Customers with VIP Tier 20 or above → ✅ Can purchase
📌 Important Note
If a keyword or product has VIP Tier set to 0:
👉 There is no restriction.
👉 All customers can purchase.
Why Use VIP Tier?
VIP Tier is useful for:
✔ Loyalty programs
✔ Exclusive product launches
✔ Limited edition access
✔ Membership-based selling
✔ Stock protection for high-value customers
Instead of offering discounts,
you offer access.
Access creates desire.
How to Set Up the VIP Tier Feature
✅ Step 1: Assign VIP Tiers to Products or Keywords
- Go to Menu → Keywords.
- Select the keywords by ticking the checkboxes.
- Click Edit.
- Tick “vipTier” and enter the respective VIP Tier value.
- This will bulk edit the selected keywords.
✅ Step 2: Assign VIP Tiers to Customers
- Go to Menu → Contacts.
- Select a contact.
- Click Edit.
- Enter the VIP Tier value.
- Click Save.
✅ Step 3: Purchase Validation
When a customer attempts to purchase:
The system automatically checks:
- Customer VIP Tier
- Product VIP Tier requirement
If customer tier ≥ required tier → Order allowed
If customer tier < required tier → Purchase restricted
Validation is automatic.
Strategic Use Cases
🔹 Exclusive Product Drops
Launch new product only for Tier 10 and above.
Effect:
✔ Creates exclusivity
✔ Encourages tier upgrade
🔹 Membership Monetisation
Require certain VIP Tier for premium products.
Encourages customers to:
✔ Spend more
✔ Upgrade membership
✔ Stay engaged
🔹 Controlled Stock Allocation
Reserve limited stock for high-tier customers only.
Prevents:
✔ Stock rush
✔ Low-value purchase priority
VIP Tier vs Discount Strategy
VIP Tier is different from voucher or credit.
| Tool | Purpose |
|---|---|
| Voucher | Reduce price |
| Credit | Encourage repeat purchase |
| VIP Tier | Restrict access |
They can be combined strategically.