Estimated reading time: 4 minutes
What is the VIP Tier Feature?
To topThe VIP Tier Feature lets merchants control who can buy certain products. Only customers with a high enough VIP level can place an order.
For example:
- If a product requires VIP Tier 10, only customers with VIP Tier 10 or higher can buy it.
- Customers with VIP Tier 9 or lower will not be able to purchase the product.
- If another product requires VIP Tier 20, then only customers with VIP Tier 20 or higher can buy it, while those with VIP Tier 19 or lower will be restricted.
Note: If a keyword or product has a VIP Tier of 0, it means no VIP restriction, and everyone can place an order. This feature is useful for loyalty programs, exclusive products, and membership-based sales.
How to Set Up the VIP Tier Feature
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Step 1: Assign VIP Tiers to Products or Keywords
To top- Go to Menu → Keywords.
- Select the keywords by ticking the checkboxes.
- Click Edit.
- Tick “vipTier” and enter the respective VIP Tier value.
- This will bulk edit the selected keywords.
Step 2: Assign VIP Tiers to Customers
To top- Go to Menu → Contacts.
- Select a contact.
- Click Edit.
- Enter the VIP Tier value.
- Click Save.
Step 3: Purchase Validation
To top- When a customer tries to buy a product, the system checks their VIP Tier.
- If their VIP Tier is the same or higher than the keyword or product VIP Tier, the order goes through.
- If their VIP Tier is lower, they cannot buy the product.
Why Use the VIP Tier Feature?
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Exclusive Access – Sell premium products only to high-tier customers. Encourage Loyalty – Customers will want to level up for better access.
Boost Sales & Memberships – Offer tiered pricing and VIP benefits.
Better Stock Control – Reserve special products for VIP customers.