Vip tier

Last modified: April 7, 2025
Estimated reading time: 1 min

⏳ Estimated reading time: 4 minutes

What is the VIP Tier Feature?

The VIP Tier Feature lets merchants control who can buy certain products. Only customers with a high enough VIP level can place an order.

For example:

  • If a product requires VIP Tier 10, only customers with VIP Tier 10 or higher can buy it.
  • Customers with VIP Tier 9 or lower will not be able to purchase the product.
  • If another product requires VIP Tier 20, then only customers with VIP Tier 20 or higher can buy it, while those with VIP Tier 19 or lower will be restricted.
πŸ“ŒΒ Note:Β If a keyword or product has aΒ VIP Tier of 0, it meansΒ no VIP restriction, and everyone can place an order.

This feature is useful for loyalty programsexclusive products, and membership-based sales.

How to Set Up the VIP Tier Feature

βœ… Step 1: Assign VIP Tiers to Products or Keywords

  • Go to Menu β†’ Keywords.
  • Select the keywords by ticking the checkboxes.
  • Click Edit.
  • Tick “vipTier” and enter the respective VIP Tier value.
  • This will bulk edit the selected keywords.

βœ… Step 2: Assign VIP Tiers to Customers

  • Go to Menu β†’ Contacts.
  • Select a contact.
  • Click Edit.
  • Enter the VIP Tier value.
  • Click Save.

βœ… Step 3: Purchase Validation

  • When a customer tries to buy a product, the system checks their VIP Tier.
  • If their VIP Tier is the same or higher than the keyword or product VIP Tier, the order goes through.
  • If their VIP Tier is lower, they cannot buy the product.

Why Use the VIP Tier Feature?

βœ” Exclusive Access β€“ Sell premium products only to high-tier customers. βœ” Encourage Loyalty β€“ Customers will want to level up for better access.

βœ” Boost Sales & Memberships β€“ Offer tiered pricing and VIP benefits.

βœ” Better Stock Control β€“ Reserve special products for VIP customers.

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