Orders with Stackable statuses

Last modified: November 19, 2022
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Active

  • A newly created order will by default stay in the status Active.
  • The orders with this status mean the customers did not take action to click MY SHOPPING CART to get the shopping cart.

Waiting for payment

  • The order status will be updated to WAITING FOR PAYMENT once the system detects the action taken for sending the payment link.

PAID

  • For offline payment: The order status will be updated to PAID once the system detects either an image uploaded or shipping details submitted.
  • For online payment: The order status will be updated to PAID by the system if the customers select the shipping option ‘Ship later‘ in the shopping cart for accumulating orders.

On hold

  • In some cases, you can use this status for special reasons.
  • The customers are able to perform the payment process either offline or online payment. And, fill up all the details to submit the shopping cart.
  • The status will be updated to PAID after the system detects a payment made for the order.
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