Run through a payment received report

Last modified: November 23, 2022
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Collection vs Payment received

  • Collections provide insight into the payment inflow, customer paying behavior, and the preference of the payment method.
  • The report of the payment received will give you the total payment collected over the day, week, or month for the sales by using the filtration tools.
  • The figure of the collection and payment received will not tally because the payment received for the order last month can be completed the payment in the month after.

To get the total payment received report for the day

It’s advisable to perform the payment reconciliation in order to get an accurate report from the system.

Step 1: Go to ‘Order items‘ from the menu on the left.

Step 2: Filter the status of the items to ‘Paid‘ and the ‘created start & end’ (date/time) of the day.

Step 3: Click the button ‘Export‘ to get the CSV file.

To get the total payment received report for the month

It’s advisable to perform the payment reconciliation in order to get an accurate report from the system.

Step 1: Go to ‘Order items‘ from the menu on the left.

Step 2: Filter the status of the items to ‘Paid‘ and the ‘created start & end’ (date/time) of the month.

Step 3: Click the button ‘Export‘ to get the CSV file.

You should get the same figure when you tally the sales report & the report of payment received. Otherwise, you will need to check the payment reconciliation to the orders or chase for the unpaid payment.
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