VIP Tier

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The VIP Tier feature controls which customers can buy specific products. Assign a required tier level to a product and only customers who meet or exceed that tier can place an order for it. This is an access control tool, not a discount system.

How it works

Each product or keyword can have a required VIP Tier number. Each customer also has a VIP Tier number assigned to their contact profile. When a customer tries to order, Boxify compares the two numbers automatically.

Customer tier is equal to or higher than the product tier — order is allowed.
Customer tier is lower than the product tier — order is blocked.

Example: A product requires VIP Tier 10. Customers with Tier 10 or above can buy it. Customers with Tier 9 or below cannot.

Why use VIP Tier?

VIP Tier is useful for:

Loyalty programs — reward your best customers with early or exclusive access.
Limited edition product launches — restrict access to high-tier customers only.
Membership-based selling — require customers to qualify before buying premium items.
Controlled stock allocation — prevent low-value buyers from taking limited stock.

How to set up VIP Tier

Step 1 — Assign a VIP Tier to products or keywords

Go to Menu › Keywords.
Tick the checkboxes next to the keywords you want to update.
Click Edit.
Tick vipTier and enter the required tier value.
Click Save to apply the bulk edit.

Step 2 — Assign a VIP Tier to a customer

Go to Menu › Contacts.
Select the customer’s contact.
Click Edit.
Enter the customer’s VIP Tier value.
Click Save.

Step 3 — Purchase validation (automatic)

When a customer tries to place an order, Boxify checks their tier against the product’s required tier automatically. No manual action is needed.

VIP Tier vs. other tools

VIP Tier works differently from vouchers and credits. Use them together for maximum effect.

Tool	Purpose
Voucher	Reduce the price
Credit	Encourage repeat purchases
VIP Tier	Restrict who can buy