VIP Tier
The VIP Tier feature controls which customers can buy specific products. Assign a required tier level to a product and only customers who meet or exceed that tier can place an order for it. This is an access control tool, not a discount system.
How it works
Section titled “How it works”Each product or keyword can have a required VIP Tier number. Each customer also has a VIP Tier number assigned to their contact profile. When a customer tries to order, Boxify compares the two numbers automatically.
- Customer tier is equal to or higher than the product tier — order is allowed.
- Customer tier is lower than the product tier — order is blocked.
Example: A product requires VIP Tier 10. Customers with Tier 10 or above can buy it. Customers with Tier 9 or below cannot.
Why use VIP Tier?
Section titled “Why use VIP Tier?”VIP Tier is useful for:
- Loyalty programs — reward your best customers with early or exclusive access.
- Limited edition product launches — restrict access to high-tier customers only.
- Membership-based selling — require customers to qualify before buying premium items.
- Controlled stock allocation — prevent low-value buyers from taking limited stock.
How to set up VIP Tier
Section titled “How to set up VIP Tier”Step 1 — Assign a VIP Tier to products or keywords
Section titled “Step 1 — Assign a VIP Tier to products or keywords”- Go to Menu › Keywords.
- Tick the checkboxes next to the keywords you want to update.
- Click Edit.
- Tick vipTier and enter the required tier value.
- Click Save to apply the bulk edit.
Step 2 — Assign a VIP Tier to a customer
Section titled “Step 2 — Assign a VIP Tier to a customer”- Go to Menu › Contacts.
- Select the customer’s contact.
- Click Edit.
- Enter the customer’s VIP Tier value.
- Click Save.
Step 3 — Purchase validation (automatic)
Section titled “Step 3 — Purchase validation (automatic)”When a customer tries to place an order, Boxify checks their tier against the product’s required tier automatically. No manual action is needed.
VIP Tier vs. other tools
Section titled “VIP Tier vs. other tools”VIP Tier works differently from vouchers and credits. Use them together for maximum effect.
| Tool | Purpose |
|---|---|
| Voucher | Reduce the price |
| Credit | Encourage repeat purchases |
| VIP Tier | Restrict who can buy |
See also: