Split an Order

Open in ChatGPT

When a customer wants items shipped to different locations, use the split feature instead of cancelling and recreating the order.

1. Open the order you want to split.
2. Tick the checkbox next to the item you want to split out.
3. Click Split new.
4. Select the order status for the new order, then click Split.
5. Click OK to confirm.

See also:

• Manage orders efficiently
• Manage on Preorder with the prefix tag
• The process to pack orders