Edit Orders in Bulk

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Boxify has two bulk edit screens. Use All Orders to change whole orders, and Order Items to change the individual items inside them.

Both work the same way: tick the rows you want, click Edit, then choose the field to change.

Note

The Edit dialog is titled Select one field to edit. You can only change one field per run. To update two fields, run the edit twice.

Caution

Bulk edit is a Business plan feature. If the Edit button is greyed out, your plan does not include it.

Edit orders in All Orders

1. Go to Orders › All Orders.
2. Tick the checkbox next to each order you want to change.
3. Click Edit in the top right.
4. Choose the field, enter the new value, and confirm.

Fields you can edit

Field	What it does
Description	Add a note to the order.
Shipping Option	Set the shipping method for the order.
Shipping Cost	Set the shipping cost for the order.
Override Shipping Cost	Turn the shipping cost override on or off. Choose Yes(Tick) or No(Untick).
DO/Inv printed	Mark whether the delivery order or invoice has been printed. Choose Yes(Tick) or No(Untick).

Note

The bulk Override Shipping Cost field only switches the override on or off. To choose the shipping option and type the amount, edit the order itself — see Set a fixed shipping cost on one order below.

Edit items in Order Items

1. Go to Order Items in the left menu.
2. Tick the checkbox next to each item you want to change.
3. Click Edit in the top right.
4. Choose the field, enter the new value, and confirm.

Fields you can edit

Field	What it does
Description	Change the item description.
Quantity	Change the quantity. The price updates automatically based on the unit price.
Unit price	Change the price per unit.
Unit weight(KG)	Change the weight of the item, in kilograms.
Status	Change the item’s status to New, Paid, or Cancelled.
Recal. stock	Return the quantity of cancelled items to your available stock.
Blacklist customer	Add the customers who ordered these items to your blacklist.

Caution

Status and Recal. stock are separate fields, and you can only edit one field at a time. If you cancel items and also want the stock back, run the edit twice: once to set Status to Cancelled, then again to apply Recal. stock.

Set a fixed shipping cost on one order

Override Shipping Cost lets you set a fixed shipping fee for a single order. Once you set it, the customer cannot choose a different shipping option from their shopping cart.

1. Click into an order, then click Edit in the top right.
2. Scroll to the Override Shipping Cost section, choose a shipping option from the list, and enter the shipping fee amount next to it.
3. Click SAVE & SHOW.

See also:

• Bulk Change the Order Status
• Bulk Print Delivery Orders & Invoices
• Find Orders and Items
• About Order Items