Edit Orders in Bulk

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Boxify has two bulk edit screens. Use All Orders to change whole orders, and Order Items to change the individual items inside them.

Both work the same way: tick the rows you want, click Edit, then choose the field to change.

Note

The Edit dialog is titled Select one field to edit. You can only change one field per run. To update two fields, run the edit twice.

Caution

Bulk edit is a Business plan feature. If the Edit button is greyed out, your plan does not include it.

Edit orders in All Orders

1. Go to Orders › All Orders.
2. Tick the checkbox next to each order you want to change.
3. Click Edit in the top right.
4. Choose the field, enter the new value, and confirm.

Fields you can edit

Field	What it does
Order Description	Add a note to the order.
Shipping Method	Set the shipping method for the order.
Shipping Cost	Set the shipping cost for the order.
Shipping Cost Overridden	Turn the shipping cost override on or off. Choose Yes(Tick) or No(Untick).
DO/Inv printed	Mark whether the delivery order or invoice has been printed. Choose Yes(Tick) or No(Untick).

Note

The bulk Shipping Cost Overridden field only switches the override on or off. To choose the shipping option and type the amount, edit the order itself — see Set a fixed shipping cost on one order below.

Edit items in Order Items

1. Go to Order Items in the left menu.
2. Tick the checkbox next to each item you want to change.
3. Click Edit in the top right.
4. Choose the field, enter the new value, and confirm.

Fields you can edit

Field	What it does
Description	Change the item description.
Unit price	Change the price per unit.
Unit weight (kg)	Change the weight of the item, in kilograms.
Status	Change the item’s status to New, Paid, or Cancelled.
Recalculate stock	Return the quantity of cancelled items to your available stock. Only available when Status is ticked and set to Cancelled.
Blacklist customer	Add the customers who ordered these items to your blacklist. Only available when Status is ticked and set to Cancelled.

Caution

Recalculate stock and Blacklist customer only work together with Status set to Cancelled. Do it in one edit: tick Status, choose Cancelled, and leave Recalculate stock ticked (it is on by default). Tick Blacklist customer too if needed.

Set a fixed shipping cost on one order

Override shipping cost lets you set a fixed shipping fee for a single order. Once you set it, the customer cannot choose a different shipping option from their shopping cart.

1. Click into an order, then click Edit in the top right.
2. In the shipping area, choose a shipping option from the list and enter the shipping fee amount next to it, then turn on the Override shipping cost switch below them.
3. Click SAVE & SHOW.

See also:

• Bulk Change the Order Status
• Pack Orders
• Find Orders and Items
• Order Statuses