AI Connect (MCP)

Open in ChatGPT

AI Connect lets you link your own AI tool — Claude, ChatGPT, or similar — directly to your Boxify store. Once connected, you can ask it plain-language questions like “what sold best this week?” and it reads your real store data to answer.

What Is MCP?

MCP stands for Model Context Protocol. It is a standard way for an AI tool to safely read live data from another app — in this case, your Boxify store.

In plain terms: MCP is the connection that lets your AI look at your own orders, customers, products, and payments, and answer questions about them.

A few important points:

Read-only. Your AI can look at your data, but it cannot create, edit, cancel, or delete anything in Boxify.
Only your store’s data. It only ever sees the store it is connected to — never any other merchant’s data.
Your data goes to your AI provider. When you ask a question, your store data (including customer names, phone numbers, and order details) is sent to whichever AI you connected — Anthropic, OpenAI, or whoever provides that tool. This is the same way any AI chat works once you give it information to read.

How to Connect Your AI

In your AI app, look for a setting called Connectors, Custom Connector, or Remote MCP Server.
Add a new connector with this address:
```
https://mcp.boxify.io/mcp
```
When asked to sign in, use your Boxify email and password. Facebook login is not accepted here, even if that is how you normally log into the Admin Panel.

Once connected, paste this into the chat to confirm it is working:

Connect to my Boxify store and tell me my store name, plan, and what questions you can answer for me.

The exact menu names differ slightly between AI apps. Here is where to look in a few common ones:

Claude (Claude.ai / Claude Desktop)

Go to Settings → Connectors.
Click Add custom connector.
Paste in https://mcp.boxify.io/mcp and follow the sign-in prompt.

Claude Code (developer CLI)

Run this command in your terminal:

claude mcp add --transport http boxify https://mcp.boxify.io/mcp

ChatGPT (Plus, Pro, or Business)

Go to Settings → Connectors (this may be under a Developer Mode or Beta features toggle, depending on your plan).
Add a custom connector using https://mcp.boxify.io/mcp.
Follow the sign-in prompt.

Codex and other developer tools

Codex and similar command-line AI tools support remote MCP servers through their own config file, usually by adding the address under an mcp_servers entry. The exact setup key changes between tool versions, so check that tool’s own current documentation and give it the same address: https://mcp.boxify.io/mcp.

Example Questions to Ask

Once connected, you can ask things like:

“What were my best-selling products this week?”
“Who are my top 5 customers by total spending this month?”
“Which products are running low on stock?”
“How many orders came in yesterday?”
“Show me all unpaid orders from the last 7 days.”
“Which payments still need a receipt sent?”
“List my VIP customers with tier 3 or above.”
“Find order items with ‘blue dress’ in the description this week.”

Your AI reads the raw data and works out the answer itself — Boxify does not pre-calculate these for it, so more specific questions (“this week”, “last 7 days”, “tier 3 or above”) get more accurate answers than vague ones.

How to Grant AI Connect Permission

AI Connect is off by default for everyone, including you as the store owner. You must turn it on before any AI can connect.

Only the Facebook-login store owner (the Seller account that originally connected your Facebook Page) can grant this — not a staff account, and not a Seller logged in with email and password.

Log in to Boxify using Continue with Facebook.
Click your profile icon (top right), then click Accounts.
Find the staff member (or yourself) you want to give AI access to, and click Edit Permissions.
Find the section labeled mcp, and click the read: false button so it changes to read: true.
Click Save.