Sell on Facebook
This article shows you how to collect orders automatically from Facebook using comment keywords.
Before you start
Section titled “Before you start”- Connect your Facebook Page to Boxify.
- Configure Messenger auto-reply.
- Grant required permissions.
Supported platforms
Section titled “Supported platforms”Comment Selling works on:
- Facebook — Posts, Albums, Live Videos
- Instagram — Posts and Live Videos
- Messenger — Direct message orders
Customers comment with a keyword and quantity to place an order.
Sell on Instagram · Sell via Messenger
How Facebook Comment Selling works
Section titled “How Facebook Comment Selling works”- Create keywords for your products in Boxify.
- Ask customers to comment the keyword and quantity (for example,
A01+1). - Boxify detects the comment automatically.
- An order is created and sent to the customer via Messenger.
When to use Live Window instead
Section titled “When to use Live Window instead”If you run auctions, sell limited-quantity items, or want to decide manually who gets each item, use Live Window rather than keyword comments.
Common issues
Section titled “Common issues”If a customer comments correctly but no order is created:
- Check that the keyword spelling is exact.
- Verify your Facebook Page permissions are active.
- Review any platform limitations that may apply.
See also: