Quick Start Checklist

Prefer to watch? The video above walks through the same setup, in English and Mandarin.

Follow these steps to get ready for your first order

Step 1: Create your Boxify account

Go to fb-live-admin.boxify.io, log in with Facebook, grant all the permissions Boxify requests, then select your Page in the admin panel. View Guide

Step 2: Set your business basics

Set country code, currency, and shipping countries. View Guide

Step 3: Set up your shipping fee

Decide how you charge shipping for customer orders. View Guide

Step 4: Set up payment method

Choose how customers pay you (online payment or bank transfer). View Guide

Step 5: Add at least one keyword

A keyword is the code a customer comments to order — for example, A01+1 orders one unit of item A01. View Guide

Step 6: Test your ordering process

Run a test order to make sure everything works correctly. View Guide

When all steps above are completed, you are ready to start collecting orders.

Test your ordering process

Run a test order before your first live session to make sure everything is set up correctly. This lets you see exactly what your customers will experience.

Before you start, complete login and connect your Facebook page, add at least one keyword (see Adding Keywords), and set up your shipping fee and payment method.

From your personal Facebook account, comment a product keyword and quantity on any post on your page — for example, comment A01+1.
Boxify sends an order notification to your Messenger.
Tap My Shopping Cart in the message to view your cart.
Tap View Cart or the payment link to open the order details. Check that the product name, quantity, and price all look correct.
Scroll down to confirm that the shipping fee shown is correct.
Check that your payment options — for example, online payment or bank transfer — are displayed correctly.
Test the receipt upload by attaching a sample image.
Fill in the shipping address. Fields marked with an asterisk (*) are required.
Tap Submit to complete the test order.

Before you go live (recommended)

Important Info (Customer Payment & Order Information)

Set important selling and payment information that will be shown to your customers during checkout or payment. View Guide

Guide your customers to use Boxify

Your customers may not be familiar with the Boxify ordering process. Use the steps below to help them feel confident before and during your live session.

Host an introductory live session

Run a short session before your first real sale to introduce Boxify to your audience.

Explain how to place an order using keywords — for example, “comment A01+1 to order one Apple set.”
Show the shopping cart submission process on screen.
Answer any questions from your audience.

Post visual instructions before going live

Create a simple step-by-step image guide showing how to comment a keyword and submit an order.
Post it on your Facebook page before the live session starts.
Include an example, such as “Type A01+2 in the comments to order 2 units.”

Announce keywords clearly during the live

Show each product’s keyword and price on screen when you present the item.
Remind customers to comment the keyword plus the quantity — for example, A01+2.

Explain the shopping cart step

After a customer comments a keyword, they receive a message from Boxify with their shopping cart.

Tell customers to open the Boxify message in their Messenger.
Ask them to review their cart, fill in their shipping details, and complete payment.