About the Revenue

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Revenue in Boxify shows the total value of orders that are confirmed and ready to be fulfilled — not simply orders that were placed.

Which orders count as revenue

An order is included in the Revenue figure only when its status is:

• Ready to Ship
• Shipped

These statuses mean the order has been confirmed, stock is set aside, and the order is prepared for delivery. Orders in any other status are not counted.

Why revenue may differ from sales

Boxify uses a stacking system — customers can add items to an existing open order over several days. All those items are combined into one order.

Because of this:

• The Sales Report counts each item by the date it was sold.
• The Revenue Report counts the order by the date it reached Ready to Ship or Shipped status.

This means the two figures will often be different. That is expected behaviour.

Example:

Day	What happened	Order status
Day 1	Customer places order	Active
Day 2	Customer pays	Paid
Day 3	Order is prepared	Ready to Ship

The order counts as Revenue on Day 3 only — when it reaches Ready to Ship.

Order statuses not counted as revenue

The following statuses are not included in Revenue:

• Active
• Paid
• Waiting for payment
• Waiting for online payment
• On hold
• No stack
• Locked
• Preorder

Orders in these statuses are counted as Pending Revenue instead. See: About Pending Revenue

How to export the revenue report

1. Go to Dashboard or All Orders in the left menu.
2. Filter by order status READY TO SHIP and SHIPPED, and set the start and end date you want.
3. Click EXPORT in the top right.
4. Click Exports in the left menu.
5. Click the download icon () next to your export file.
6. Select the fields you want in the CSV file, then click EXPORT.

See also:

• About the Pending Revenue
• Analytic Dashboard
• Run through a sales report
• Run through a payment received report