Why the System Captures the 2nd Commenter's Order Instead of the 1st

Open in ChatGPT

Boxify processes orders based on the time Facebook records each comment — not the order you see on screen during a live. These two can be different.

Example

You see this order on your screen during the live:

Wu Pei Li
Lily Tai
Liu Peiling

But the timestamps Facebook recorded are:

{
"Created_time": "2020-05-01T12:27:39+0000",
"Name": "Lily Tai"
},
{
"Created_time": "2020-05-01T12:27:42+0000",
"Name": "Liu Peiling"
},
{
"Created_time": "2020-05-01T12:27:45+0000",
"Name": "Wu Pei Li"
}

So the actual order recorded by Facebook is:

Lily Tai
Liu Peiling
Wu Pei Li

Why does this happen?

When a customer posts a comment, that comment travels through multiple systems before reaching Facebook’s database:

Customer’s device → Internet Service Provider → Internet routers → Facebook spam filters → Facebook database

Each step in that journey takes a slightly different amount of time. Internet routers do not guarantee delivery order — some connections are faster, some slower, and this varies by location. The comment that appears first on your screen may have actually arrived at Facebook’s database after another comment.

What this means for Boxify

Boxify can only process orders in the order Facebook’s database receives them. The on-screen display during a live is not a reliable record of who commented first.