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Pack Orders

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After reconciling payments, use these steps to prepare and send orders to your packing team.

Print the delivery orders (DO) or invoices and send them to your packing team. You can print many at once — no need to open each order separately.

Animation showing how to print delivery orders for packing

  1. Go to All Orders, filter by order status, then filter by shipping option.
  2. Tick the checkboxes next to the orders you want to print, click the print icon in the top right, and choose Bulk print DO to print delivery orders or Bulk print INV to print invoices. Optionally, click Export to download a CSV file.
  3. Mark the DO/Inv as printed to keep a record.
  4. Send the printed orders to your packing team.

Bulk Print DO and Bulk Print Inv buttons in the order list toolbar

If Bulk print DO or Bulk print INV is missing, switch it on in your document settings.

  1. Go to Settings › General › Parameters and scroll to DO & Invoice Settings.
  2. Open Invoice Table and tick Use Invoice to enable the invoice buttons.
  3. Open DO Table and tick Use Delivery Order to enable the delivery order buttons.

Settings parameter for enabling the Print Invoice option

If you prefer a CSV file for packing, follow these steps.

Animation showing how to export orders to CSV for packing

  1. Go to All Orders, filter by order status, then filter by shipping option.
  2. Click Export in the top right.
  3. Go to Others › Exports in the left menu, then click the download icon (Download icon) next to the export file.
  4. Select Export Standard, choose the fields you want in the CSV, and click EXPORT.

Marking orders as Ready to Ship tells the system to send an order update notification to each customer.

Animation showing how to bulk mark orders as Ready to Ship

You can filter in All Orders, or click the Paid Orders folder to view paid orders directly.

  1. Go to Paid Orders and select the orders you want to arrange for shipment.
  2. Click STATUS in the top right and set the status to Ready to Ship.

After completing these steps, send the orders to your packing team.

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