Facebook Permission Expiry

Open in ChatGPT

Your Facebook permission in Boxify can expire when Facebook invalidates the connection token (a security key) due to a security-related event. When this happens, Boxify loses the ability to send messages or receive data from your Page.

How to fix it

1. Log out of the Boxify system.

2. Ask the person with the Facebook Page admin role to log in to Boxify again using the Login with Facebook button.

   

   Full login walkthrough

   Follow How to Log In to Boxify with Facebook for the complete step-by-step with screenshots. Try Login with Facebook first — if your Page does not appear in the dropdown, use Login with Facebook for Business instead.

Logging back in issues a fresh token, which restores messaging and data from your Page.

See also:

• How to Log In to Boxify with Facebook
• Troubleshooting FB Messaging
• Facebook Blocked from Sending Messages