Read Comments Without Facebook Filtration

Open in ChatGPT

During a live stream, Facebook automatically hides some comments. This is part of Facebook’s comment-ranking system, which filters out what it considers spam or low-quality responses. As a result, you may not see every order your customers are trying to place.

Live Window in Boxify shows you all comments — including the ones Facebook has hidden — so you never miss an order.

Benefits of reading all comments with Live Window

• You can respond to every customer, which helps increase your page rating.
• You capture more orders and grow your customer base.

How to open Live Window

1. Go to Tools in the left menu.
2. Click Live Window.

3. The comments panel appears on the right side of the Live Window screen.

See also:

• Live Window – Facebook Advanced Selling
• The order created with manually way in Live Window
• Group Comment Capture