About the Pending Revenue

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Pending Revenue shows the total value of orders that are in progress but not yet confirmed — money you expect to receive, but that is not yet guaranteed.

Which order statuses count as pending revenue

An order is included in Pending Revenue when its status is any of the following:

• Active
• Paid
• Waiting for payment
• Waiting for online payment
• On hold
• No stack
• Locked
• Preorder

These orders may still be cancelled, changed, or left unpaid, so Boxify does not count them as confirmed revenue yet.

Why pending orders are not counted as revenue

Boxify waits until fulfilment is certain before recognising revenue. Orders in pending statuses are excluded because:

• The customer might cancel or change items.
• Stock may not be available.
• Payment may not be confirmed.

Once an order reaches Ready to Ship or Shipped, it moves out of Pending Revenue and into Revenue.

How to export the pending revenue report

1. Go to Dashboard or All Orders in the left menu.
2. Filter by order status: ACTIVE, PAID, WAITING FOR PAYMENT, WAITING FOR ONLINE PAYMENT, ON HOLD, NO STACK, LOCKED, and PREORDER. Set the start and end date you want.
3. Click EXPORT in the top right.
4. Click Exports in the left menu.
5. Click the download icon () next to your export file.
6. Select Export Standard, choose the fields you want in the CSV file, then click EXPORT.

See also:

• About the Revenue
• Analytic Dashboard
• Run a report on the orders according to the order status
• Run through a payment received report