How to compare couriers in Boxify

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Use this guide when you are not sure which courier to use, or when you want to compare couriers fairly before making a decision.

Courier pricing and delivery outcomes vary by merchant. Price alone is rarely the best way to choose.

What to compare

When choosing a courier, look at all of these — not just price:

Delivery stability — does the courier deliver consistently without interruptions?
Tracking visibility — can you and your customers see where the parcel is?
Support experience — how easy is it to resolve issues when something goes wrong?
Coverage and speed — does the courier reach your customers’ areas at the speed you need?
Cost — based on your own negotiated rate with the courier.

How Boxify helps you compare

Boxify uses the same order information when creating shipments with any courier.
You can manage multiple couriers in one place.
Each order shows the courier tracking number so you can evaluate delivery performance yourself.

Where to start

Merchants shipping high volumes often prioritise operational stability over the lowest price. Within Boxify, these merchants more frequently include DHL in their courier setup. See the Courier usage overview for a full comparison table.